Bock on more guarantee
At Janado, you start with a strong advantage: we offer a 12-month guarantee on every device - that's our standard. But why not go one step further? Extend your guarantee by 6, 12 or 24 months to give your device extra long-term protection. Choose the option that suits your lifestyle - so you're always on the safe side.
Pick what fits you best
Our upgrade options
+ 6 months
Perfect for extra protection beyond the standard year. Ideal for easily extending your warranty
+12 months
Double the security with a whole additional year. For those looking for long-term peace and protection.
+24 months
Maximum protection, maximum peace of mind. Two additional years to feel completely worry-free
That's how it works
CHOOSE WARRANTY:
At Janado we leave the decision up to you.
Choose the warranty period that best suits you and your device.
PROBLEM? DON'T PANIC:
If something is wrong, just contact us at service@janado.de.
FREE RETURN:
If necessary, we will take care of the return shipment at no cost to you.
QUICK FIX:
We check your device and decide whether to repair it or refund it - quickly and reliably.
FAQ
Our warranty covers all functions of the purchased device that are defined by the manufacturer as technical specifications of the respective device at the time of delivery.
Simply contact us and we will take care of the return and checking the device for defects.
Janado covers the return shipping costs so you have complete peace of mind.
Refunds are usually processed within 2 to 7 working days of our instructions.
In such cases, we will refund the purchase price or offer an equivalent replacement solution.
No, the Janado guarantee cannot be transferred to third parties.
Yes, the guarantee does not apply to wearing parts, breakages, operating errors and damage caused by improper handling. You can find further information in our terms and conditions.
Make sure to return the device with all original accessories. Missing parts may reduce the refund amount.
Simply contact us by email at service@janado.de, and we will start the process for you.