Want more guarantee
At Janado you start with a strong advantage: we have a 12-month guarantee on every device - that's our standard. But why not take it one step further? Extend your warranty by 6, 12 or 24 months to give your device extra long-term protection. Choose the option that suits your lifestyle - so you're always on the safe side.
PICK WHAT FITS YOU BEST
OUR UPGRADE OPTIONS
+ 6 Fun
Perfect for additional protection beyond the standard year. Ideal for easily extending your warranty
+12 Sweetness
Double the security with a whole extra year. For everyone who is looking for long-term peace and protection.
+24 Fun
Maximum protection, maximum peace of mind. Two extra years to feel completely worry-free
Here's how it works
CHOOSE WARRANTY:
At Janado we leave the decision up to you.
Choose the warranty period that suits you and your device perfectly.
PROBLEM? DON'T PANIC:
If something isn't right, just contact us at service@janado.de.
FREE RETURNS:
If necessary, we'll take care of it the return without incurring any costs for you.
QUICK SOLUTION:
We will check your device and decide whether to repair or refund - quickly and reliably.
FAQ
Our guarantee covers all functions of the purchased device, which are defined by the manufacturer as the technical specifications of the respective device when it is delivered from the factory.
Just contact us and we will take care of the return and checking the device for defects.
Janado will cover the return shipping costs so you are completely worry-free.
Refunds are usually made within 2 to 7 working days of our instruction.
In such cases, we will refund the purchase price or offer an equivalent replacement solution.
No, the Janado guarantee cannot be transferred to third parties.
Yes, the guarantee does not apply to wearing parts, breakages, operating errors and damage caused by improper handling. Further information can be found in our terms and conditions.
Ensure that the device is returned with all original accessories. Missing parts can reduce the repayment amount.
Simply contact us by email at service@janado.de and we will start the process for you.
