We are a growing e-commerce company that has set itself the goal of saving used technical devices from electronic waste and giving them a second life. In this way, we are changing consumer behavior with regard to consumer electronics and establishing the refurbished idea as the first option when purchasing technology products. We are looking for you as the voice of our company in the role of martin
Customer service representative - customer service employee (f/m/d)
From now on | full time | Permanent | in Düsseldorf (Heerdt) | No pure home office
YOUR TASKS
- Our customers know immediately when it comes to their concerns: you support them fully
- In teamwork with our customer service team and our neighboring teams, you will develop the best solution for our customers
- It doesn't work without administration - that's why you also carry out administrative customer service tasks in order to offer our customers the best possible customer experience
- What you don't have to do, by the way: You don't have to acquire new customers or actively sell products, because we are not a call center
THIS IS WHAT WE OFFER YOU
- Permanent permanent position
- Flexible working in flextime
- Option to work from home on a daily basis after half a year of service - but a predominantly on-site presence is still important for us
- Lots of creative freedom
- Positive and open team culture
- Modern, air-conditioned office
- Structured training and integration into our team
- Free membership in the Germany-wide fitness studio
- Water and coffee
- Free parking directly in front of the office
- Employee discounts
YOUR PROFILE
- Happy customers with 5-star reviews motivate you to achieve top performance
- Your “customer first” attitude, communication skills, enthusiasm, and openness to new things set you apart from others
- When completing your tasks, you will already be able to draw on your initial experience in looking after customers
- You have good German and basic English skills in oral and written form
- Basic knowledge of Microsoft Office programs rounds off your profile
APPLY NOW
Simply send us your CV. We don't need a cover letter from you. We look forward to seeing you!
Simply send us your CV. We don't need a cover letter from you. We look forward to seeing you!
